Single Source Service Solution
Integrated Service Solutions is your single source for on-site or mail-in pipette calibration services, instrument & test equipment calibration services, certifications, temperature mapping and compliance services, technical staffing, analytical and metrology laboratory services.
We want to be the company you rely on for all your equipment needs. Servicing more than 525 regulated businesses for more than 16 years, we understand what it means to provide you with the best price, the best technicians and the best customer service.
It’s All About the Service
Our staff of 60 supports cGMP and cGLP environments and our ISO 9001:2008 registration and A2LA 17025 accreditation ensures you of a mature quality management system so you are always audit ready.
The core of our business is our commitment to our customers. Our reputation is built upon consistently delivering a high level of quality services. We’re happy to talk to you about our knowledgeable and experienced employees, thrilled to show you around our facility (stop by if you’re in the area) and delighted at the opportunity to earn your business.
One phone call, quick email or a live chat guarantees you a fast speed of response and quality service. Pharmaceutical, Biotechnology, Medical Device, Food and Beverage, Cosmetics, Nutraceuticals and other FDA-Regulated companies is our specialty.
- NIST Traceable Equipment Calibration Services of Instruments & Test Equipment
- A2LA 17025 Accredited Pipette Calibration Services
(On-site or 24 Hour Mail-in)
- Metrology Laboratory Calibration Services for Test Standards
- Certification Services for Hoods, Biosafety Cabinets and Clean Rooms
- Analytical Services including HPLC/GC, Dissolution and Total Organic Carbon Analysis
- Compliance Services & IQ/OQ/PQ Validation
- Temperature Mapping
- Project Management Support
- Standard Operating Procedure (SOP) Development
- Shutdown / Outage Support
- Preventive and Corrective Maintenance
- Physical Dimensional Calibration Services
- Mass Flow Calibration Services either On-site or in Our Metrology laboratory
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Providing you with the best service done right the first time
To continually deliver the highest quality of services, we make a commitment in our people and in our business. We maintain two very important registrations. ISO 9001:2008 Registration. & ISO/IEC 17025:2005 Accreditation.
Our Metrology Laboratory regularly participates in the National Association for Proficiency Testing. This organization compares the performance and capability of multiple laboratories performing like calibrations of a single type.
- ISO 9001:2008
ISO 9001:2008 Registration
Our registration is from UL DQS, Inc. This is an internationally recognized standard to ensure that a company’s quality management system is operating effectively and that clear corporate goals have been defined. Our next audit is scheduled for 4.14. View our ISO 9001:2008 Registration.
- ISO/IEC 17025:2005
ISO/IEC 17025:2005 Accreditation
American Association for Laboratory Accreditation (A2LA) – This is used to distinguish calibration and testing laboratories and to verify the competence to carry out calibration services. Our most recent audit concluded 5.2.13 and is valid through 4.15. View our ISO/IEC 17025:2005 Accreditation
- NAPT Accredited
National Association for Proficiency Testing
National Association for Proficiency Testing (NAPT) is a third party, non-profit association dedicated to the improvement of measurement quality. NAPT provides professional administration of ILC/PTs (interlaboratory comparisons/proficiency tests) and round robins. All of the NAPT programs are conducted in accordance with current quality guidelines and standards. NAPT test results are accepted by all recognized accreditation bodies as being technically sound and in conformance with required standards.
View our NAPT-Proficency-Testing Accreditation
- Electronic Calibration Reports and Bar Coded Labels
Leading the Way with Validated Electronic Calibration Reports and Bar Coded Labels
We’re constantly streamlining our processes to provide our customers with cost savings and easy to read, audit ready documentation. We’ve led the way in paperless calibration reports and bar coded labels. Using the internal resources of our IT team, our custom-designed, validated software generates electronic calibration reports that are 21 CFR Part 11 compliant.
To complement the electronic reports and provide our customers with a first-class calibration package, all of our calibration labels are electronically generated and include bar codes with unique equipment identifiers. These durable, thermal printed labels eliminate human error, ensure data accuracy and are easy to read.
These electronic calibration reports include complete As found/As left data, reference the SOP, the equipment manufacturer, the model number and other easy to read information.
Access Your Documentation On Line
The GenCal II™ Certificate Management System is a free online management tool that is available to all of our current customers. It is accessible 24/7/365 and allows users to:
* Search, view and print calibration reports
* Sort equipment by date calibrated, date due, model, manufacturer, description or serial number
* Export data to a Microsoft Excel format.
All of our e-reports provide you with a detailed documentation trail for all of your equipment calibration services. In addition, all electronic reports are saved as PDF files, are emailed directly to you and are stored on our servers where you can gain ready access via your computer or mobile device. For more information, click here.