The Hassle-Free Way to Get Great Service
Integrated Service Solutions is an established service company providing business customers throughout the U.S. with a great customer experience based upon relationships, trust, value and quality. Our portfolio of equipment services includes:
- Nationwide On-site Equipment Calibration and Maintenance
- On-site & Mail-in A2LA 17025 Accredited Pipette Calibrations
- Stability Chambers, Warehouse & Trailer Mapping
- Autoclave & Equipment Validation
- Certification Services
- Technical Staffing
- Administrative Support
- And there’s much more
Regulated industries is where we specialize: Pharmaceutical, Biotechnology, Medical Device, Food Safety, Beverage, Cosmetics and Nutraceuticals.
It’s All About the Service
If you’re looking for professionalism, experience and outstanding service, we’re here to help.
For more than 18 years, we have been supporting regulated businesses nationwide. The defining ingredients of our company are being responsive, customer focused and consistently delivering a high level of quality services at the best price.
Click around our web site for all of the equipment services we provide. The photos are of our facility and our employees. If you’re in the area, stop by. We’d enjoy showing you around our facility and delighted at the opportunity to earn your business
Providing NIST traceable on-site equipment calibration services throughout the U.S.
10,000 sq. ft. Metrology, Mass, Physical/Dimensional, TOC and Pipette Laboratories
Pipette Calibration Services
A2LA 17025 Accredited Pipette Calibration Services on-site or in our Metrology laboratory with 24 hour turnaround.
- NIST Traceable Equipment Calibration Services
- A2LA 17025 Accredited Pipette Calibration Services
- Metrology Laboratory Calibration Services for Test Standards
- Certification Services for Hoods, Biosafety Cabinets and Clean Rooms
- Analytical Services to: HPLC/GC, Dissolution and Total Organic Carbon Analysis
- Compliance Services & IQ/OQ/PQ Validation
- Temperature Mapping
- Standard Operating Procedure (SOP) Development
- Shutdown / Outage Support
- Preventive and Corrective Maintenance
- Physical Dimensional Calibration Services
- Mass Flow Calibration Services
2016 was a great year for us. We celebrated 18 years in business and our customer base grew. We’d like to thank all…
Results are In!
Second Quarter 2016 Customer Satisfaction Responses
To provide our clients with a great customer…
Sartorius Instrument Services NA is pleased to announce that we have partnered with Integrated Service Solutions, I…
The month of May marks Integrated Service Solutions 18th year in business. We’d like to thank all of our employee…
- Access Your Documentation Online
Access Your Documentation Online
Say Good-bye to Handwritten Documents
The GenCal II™ Certificate Management System (CMS) is an online document management tool developed by our in-house IT team and available to our current customers. It is accessible 24/7/365 and allows users to:
* Search, view and print calibration reports
* Sort equipment by date calibrated, date due, model, manufacturer, description or serial number
* Export data to a Microsoft Excel format.
All of our e-reports provide you with a detailed documentation trail for all of your equipment calibration services. In addition, all electronic reports are saved as PDF files, they are emailed directly to you and are stored on our servers where you can gain ready access via your computer or mobile device. For more information, click here.
Providing you with the best service done right the first time
To continually deliver the highest quality of services, we make a commitment in our people and in our business. We maintain two very important registrations. ISO 9001:2008 Registration. & ISO/IEC 17025:2005 Accreditation. Our Metrology Laboratory regularly participates in the National Association for Proficiency Testing. This organization compares the performance and capability of multiple laboratories performing like calibrations of a single type.
- ISO 9001:2008
ISO 9001:2008 Registration
Our registration is from UL DQS, Inc. This is an internationally recognized standard to ensure that a company’s quality management system is operating effectively and that clear corporate goals have been defined. Our next audit is scheduled for 4.14. View our ISO 9001:2008 Registration.
- ISO/IEC 17025:2005
ISO/IEC 17025:2005 Accreditation
American Association for Laboratory Accreditation (A2LA) – This is used to distinguish calibration and testing laboratories and to verify the competence to carry out calibration services. Our most recent audit concluded 5.2.13 and is valid through 4.15. View our ISO/IEC 17025:2005 Accreditation
- NAPT Accredited
National Association for Proficiency Testing
National Association for Proficiency Testing (NAPT) is a third party, non-profit association dedicated to the improvement of measurement quality. NAPT provides professional administration of ILC/PTs (interlaboratory comparisons/proficiency tests) and round robins. All of the NAPT programs are conducted in accordance with current quality guidelines and standards. NAPT test results are accepted by all recognized accreditation bodies as being technically sound and in conformance with required standards. View our NAPT-Proficency-Testing Accreditation
- Electronic Calibration Reports and Bar Coded Labels
Leading the Way with Validated Electronic Calibration Reports and Bar Coded Labels
Say Good-bye to Handwritten Reports and Labels
We’re constantly streamlining our processes to provide our customers with cost savings and easy to read, audit ready documentation. We’ve led the way in paperless calibration reports and bar coded labels. Using the internal resources of our IT team, our custom-designed, validated software generates electronic calibration reports that are 21 CFR Part 11 compliant. The electronic calibration reports include:
- Detailed header information
- Complete As Found/As Left Data
- SOP reference
- Equipment Manufacturer, Model and/or Serial Number
- Equipment Location
- Comments section
To complement the electronic reports and provide our customers with a first-class calibration package, all of our calibration labels are electronically generated and include bar codes with unique equipment identifiers. These durable, thermal printed labels eliminate human error, ensure data accuracy and are easy to read.