Quality Assurance

Manny Cabanas
Director, Quality Assurance, Training & Product Development

Manny joined Integrated Service Solutions, Inc. in 2003 bringing more than 20 years of technical experience in field engineering support, metrology lab development and management, as well as quality system development and implementation. One of his first assignments was to obtain ISO 9001:2000 registration for the Company. His vast experience positioned us well to achieve this impressive registration by Underwriter’s Laboratories. In addition, he was instrumental in achieving A2LA 17025 accreditation for our various metrology laboratory practices. While A2LA accreditation is not mandatory in the United States, it is becoming more common place and will provide our clients with the reassurance that our laboratory is operating within the parameters of the standard.

Manny’s career began in the United States Army serving as a noncommissioned officer in both ARCOM research and development laboratories and deployed calibration service centers. From 1986 to 1990 he was a Test Methods Engineer for General Electric where he developed metrology & engineering solutions for the Aegis Weapon System. Following that, he served as a Regional Service Manager for Transcat for over a decade. There, he provided senior management with operational support while implementing A2LA Certified Laboratory Accreditation. His experience also includes a role at Hilton Engineering as General Manager, where he implemented a UL certified ISO 9000:2000 quality system supporting over 100 GMP-Compliant Pharmaceutical Plants. Manny is a member of multiple professional organizations including New Jersey and Puerto Rico Chapter’s of the Instrumentation, Systems & Automation Society (ISA), and ASQ.

Steven P. DeSmedt
Manager, Quality Assurance

With more than 20 years experience as a Quality Manager, Steve brings a wealth of knowledge and background to the company. He oversees a broad spectrum of activities for Integrated Service Solutions, Inc. including conducting customer and internal audits, maintaining the in-house training and documentation program as well as monitoring the field calibrations processes against “zero” defect objectives.

Steve’s career includes: Rowe International where he served as a Quality Manager, supervised auditors and developed a comprehensive corporate training manual, and Saint Gobain where he achieved ISO-9002 certification and was a designated trainer for ISO and GMP courses.

He holds an Associates Degree, Electronic Technology from DeVry University.