Results are In!
Second Quarter 2016 Customer Satisfaction Responses
To provide our clients with a great customer experience, we routinely reach out to get their feedback. As part or our ISO 9001:2008 Quality Accredited Program, the input we receive helps us to continually improve and expand our services.
Below is a sampling of the responses we received from our 2nd quarter satisfaction survey.
“Thanks again to you and your team for the great hospitality during our recent audit. We enjoyed meeting the personnel and touring the facility.” Stephen
“Very satisfied with the job you did. Would highly recommend ISS.” Daniel
“Nothing to improve! All is fine!” John
“Dan was our service technician. He was very knowledgeable and efficient in calibrating our equipment. This is the third year we have used ISS for our annual calibrations. Based on the service we received, we would recommend ISS for their convenience and quality of service provided.” Stan
“We are satisfied with the services of ISS.” Rich
“All is great!” Frank
“Not anything that I can think of at the moment. The service technician you send to us, Robert is very good and highly skilled and knowledgeable.” Thomas
“Keep up the good work!” Glenn
“I really appreciate it and the service you provide.” Heidi
“Very happy with the level of support and service. All the technicians have been extremely friendly and helpful.” Matt