Integrated Service Solutions, Inc. a single source service provider
for equipment calibration marks a milestone of 20 years in business.
May 2018—LANSDALE, PENNSYLVANIA—Milestones are a time of reflection. 20 years ago, Integrated Service Solutions opened its doors in a home-based office pioneering the idea of providing a single source solution to FDA-regulated businesses. Today the company is headquartered in a 20,000 sq. ft. modern facility, employing sixty full-time professionals and servicing more than 800 regulated businesses nationwide.
“When I started this business, life-science companies had little choice but to call the Original Equipment Manufacturers’ (OEMs) or multiple service providers to calibrate and service their laboratory and packaging equipment, analytical instrumentation and test standards used by their technicians. I realized it wasn’t cost effective to contact dozens of companies to service equipment,” said Joseph Uricchio, Founder and President of Integrated Service Solutions, Inc. “I founded this company on the idea of providing businesses with a single source solution delivering quality equipment services and best value.”
The early success of the Company was its core business base of servicing pharmaceutical and biotechnology companies. In 20 years, that list has expanded to include a roster of regulated businesses such as the leading public health institute in the U.S., as well as cosmetic companies, food and beverage businesses and nutraceuticals.
The success and longevity of Integrated Service Solutions is an ongoing commitment to the continuous improvement of services and the accreditations required such as ISO 9001:2015 and ISO A2LA 17025.
To demonstrate that obligation to its customers, in 2017 the Company further expanded its scope of accreditation by ISO A2LA 17025 to include field calibrations.
“We are a service organization,” added Uricchio. “And to provide outstanding service takes trained field service specialists, a constant reinvestment in test equipment and an infrastructure that includes quality professionals, customer service, human resources, business development, IT and finance; all who are enthusiastic about delivering the very best service.”
“This is an exciting time for the company,” said Catherine Peetros, Director of Business Development. “We are investing in new talent and expanding steadily. We have some of the best talent in the industry who bring decades of experience with them.”
Integrated Service Solutions is a company on the move and constantly looking for ways to refine processes and streamline procedures passing along those cost savings to customers. The company devotes a significant amount of time and expense into their calibration software. They championed the idea of going paperless more than a dozen years ago switching all of their calibration records to electronic documents
“As we look to the future, the biggest challenge we face is staying focused on delivering exceptional service to our customers,” added Peetros. “With a solid business base and the passionate people who work here, many of whom have been with the company ten years or more, we have a roadmap for success.”
About Integrated Service Solutions, Inc.
Integrated Service Solutions, Inc. is a privately-owned ISO 9001:2015 registered and an ISO/IEC 17025 accredited company with a demonstrated ability to perform specific calibrations.
The company, founded in 1998, specializes in providing equipment calibration services to more
than 800 regulated businesses nationwide. Integrated Service Solutions is located in Eastern Montgomery County, Lansdale, Pennsylvania, USA in a 20,000 sq. ft. single story facility. Close to major highways and airports, the location affords both employees and customers easy access.
Single source service solutions across multiple technologies includes:
- ISO A2LA 17025 Accredited Field & Metrology Calibrations
- ISO A2LA 17025 On-site & Mail-in Pipette Calibrations
- Equipment Preventive and Corrective maintenance
- Certifications for biosafety cabinets, hoods and cleanrooms
- Analytical Services for HPLC, GC, and Dissolution
- Validation Services (IQ/OQ/PQ)
- Administrative Scheduling Support
- Project Management
- Technical Staffing, Training and Quality Engineering Consulting Services
For more information about Integrated Service Solutions, Inc.:
- Web: http://www.integratedservicesolutions.com
- LinkedIn: https://www.linkedin.com/company/integratedservicesolutions
- Twitter: https://twitter.com/ISScalibrations
- Facebook: https://www.facebook.com/integratedservicesolutions/