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Archive for Integrated Service Solutions

Growing demand for Pipette Calibration Services

Pipette Calibration Services

October 1, 2014 — Integrated Service Solutions, Inc. (the “Company) announced today they have made additional investments in equipment and resources to meet the growing demand of their pipette calibration business.

“To meet increasing requests for our pipette services, we have invested in additional test equipment and cross-training for our pipette technicians. This further increases our ability to meet the needs of our increasing customer base,” said Catherine Peetros, Director Business Development and Operations.

This expansion strengthens the company’s ability to meet the needs of customers throughout the U.S., Puerto Rico and the Caribbean who require on-site pipette calibrations as well as those that utilize the mail-in calibration program for 24 hour turnaround.

On-Site or Mail-In Program

Building upon the core competency of providing outstanding service and 17025 accredited pipette calibrations, Integrated Service Solutions has a large team of trained pipette technicians.

When a customer site has a significant amount of pipettes to be calibrated and they prefer them to be serviced at their facility, this team will travel to the site and calibrate all of the pipettes to an agreed upon schedule. Other customers opt for the mail-in program where pipettes are calibrated in the environmentally controlled Metrology lab. (For a 360° degree tour of the Metrology lab, click here:

Whether the pipettes are calibrated on-site or mailed-in, the customer receives the same high standard of service including:

  • A2LA 17025 accredited calibrations
  • Electronic calibration reports with complete As Found/As Left data
  • Password protected access to the Company’s Certificate Management System (CMS). This database allows provides 365/24/7 access to electronic calibrations records
  • Bar coded labels that clearly display the next calibration due date
  • Quality assurance review of reports
  • A designated customer service administrator to coordinate the scheduling and ensure everything is done on time
  • Automatic reminders in advance of the next calibration due date

Posted in: Company News, Integrated Service Solutions, Pipette Calibration

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Announcing Design Updates to Web Site

Integrated Service Solutions Building Spring 2014

September 1, 2014 — Integrated Service Solutions, Inc. (the “Company) announced today they have made major content and design enhancements to their web site available at:

“We have refreshed the look and feel of our web site,” said Catherine Peetros, Director Business Development and Operations. “This digital platform gives us a greater ability to showcase all of our services. We have paid careful attention making the site more functional, more appealing and easier to navigate.”

A full-time staff of dedicated online resources enables the Company to have a robust digital and social medial presence. The collaborative efforts of Andrew Andrijiwskyj, IT Administrator and the Director of Business Development and Operations at Integrated Service Solutions produce a website that expresses the true character of the Company. Also, the photographs taken by Andrew help to illustrate the vast amount of resources and test equipment needed to provide their customers with outstanding service.

The easy-to-navigate layout provides a more engaging experience for the user and allows them to see the breadth of all of the services provided.

Highlights include:
• Impactful photography that highlights the facility, employees and capabilities
• Responsive design for smart phones and mobile devices
• Quick access to information, live chat or quote requests
• Sneak peeks in the expanded photo gallery
• Refreshing look and feel

Posted in: Company News, Integrated Service Solutions

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Announcing Expansion of Quality Assurance Team

March 26, 2014— Announcing the expansion of Quality Assurance Team, adding Lisa Myles, Manager, Quality Assurance, to its quality team bringing the total to nine.

Integrated Service Solutions, Inc. (the “Company) announced today the hiring of Lisa Myles, Manager, Quality Assurance.

In response to the increase in the number of customer audits and the rapid expansion of customers requiring quality support, the Company recruited and hired a tenured quality professional to manage and execute the Company’s quality system programs. This expands the quality staff to nine (9).

As an ISO 9001:2008 registered company with an A2LA 17025 accreditation to perform specific calibration tasks, the company has an obligation to its nationwide customer base for continuous quality improvements. As a result, Integrated Service Solutions saw an immediate need to bring on board another dedicated resource.

Joseph Uricchio, President/CEO said, “Lisa brings more than 12 years of experience including A2LA 17025 audit knowledge and training programs management. Her background in international compliance for regulated industries is a perfect match to our customer base. We are excited to have Lisa on our team not only as a complement to the quality professionals and administrators on our staff, but also for the additional resources she will provide to ensure timely follow-up to customer audits, CAPA resolution and to enrich our training management system.”

Lisa’s experience includes the start-up and accreditation for a Pennsylvania-based contract testing laboratory. She holds a Bachelor’s Degree in Microbiology from the University of Pittsburgh and is a Certified Quality Auditor from ASQ.

About Integrated Service Solutions, Inc.

Integrated Service Solutions, Inc. is a single source service provider providing customers with a
full-range of test equipment and instrument services to meet the needs of regulated industries across the U.S.

Privately-owned, ISO 9001:2008 registered and ISO/IEC 17025 accredited, the company, founded in 1998, specializes in providing equipment calibration and preventive maintenance services to more than 525 regulated businesses across multiple technologies including:

  • On-site Equipment  Services
  • 17025 Accredited On-site and Mail-in Pipette Calibrations
  • Metrology Laboratory Calibrations
  • Preventive and Corrective equipment maintenance
  • Certifications for biosafety cabinets, hoods and cleanrooms
  • Qualifications and preventive maintenance services for HPLC, GC, Karl Fisher, FTIR, Dissolution and much more
  • Compliance & Validation Services (IQ/OQ/PQ)
  • Project Management
  • Technical Staffing, Training and Quality Engineering Consulting Services

For more information on the company’s achievements and experience, services provided and key leadership, please visit the web site at:

Posted in: Company News, Integrated Service Solutions

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