Senior Director Operations
Senior Director of Operations
In April 2020, upon the retirement of the former CEO, Catherine was promoted to Senior Operations Director.
Catherine joined Integrated Service Solutions in 2002. In this role she directs the day-to-day business development and customer service operations. Since joining the company, she has worked closely with Joseph Uricchio, Founder and Company President, as well as senior management and technical directors to identify and develop strategic revenue opportunities. Catherine has been responsible for key initiatives such as training and mentoring a first class customer service team, crafting and expanding the customer satisfaction program, building and developing an infrastructure to support expanding operations and creating and maintaining the corporate image and web site.
Catherine, a graduate of Pennsylvania State University, brings more than 25 years of marketing and business development experience to Integrated Service Solutions, Inc. She has held key positions at a wide spectrum of organizations—from successful start-up manufacturers to Fortune 500 publishing and media companies.
Prior to joining Integrated Service Solutions, Inc., Catherine spent four years as Marketing Director for a suburban Philadelphia property in the Gannett Media Publishing chain where she was on the fast-track to managing one of major properties for the organization. During her tenure there, she was nominated each year and achieved marketing awards for designing award winning marketing campaigns and increasing advertising revenues.
Before that, she was Marketing/Business Development Manager at the Monsanto venture capital division Diamonex in Allentown, PA. In this role, Catherine was directly responsible for the development and launch of a multi-million dollar national media campaign to promote a major ophthalmic brand. In addition, she managed the nationwide customer service and sales teams.
Celebrating 18 Years of Service Excellence
In 2013, Catherine received her 10 year award from company founder and CEO, Joe Uricchio.