Customer Feedback

We’d like to thank our employees for consistently delivering outstanding service to our customers throughout 2017. Our satisfaction score exceeds 98%. And thank to all of our customers for their continued support and opportunity to provide quality calibration services.

“I work with many contractors and customer service personnel on a routine basis, ISS technicians and customer service are knowledgeable and pleasant to work with.
Excellent Job!”
D., NY

“You should be smiling at the level of service your techs provided – from the initial call to your company to getting everything organized. Your guys are amazing. They showed up early, took care of problems, and discussed everything with us. Keep this up and you’ll be our favorite vendor.”
F., NJ

ISS Staff Service Recognition Plaque

“It’s a pleasure to work with all the great technicians at ISS.”
M., PA

“Everything is going smoothly and being done on time.”
N., MD

“The service I experience on a day to day basis from
ISS is phenomenal.   F., PA

“Thank you in advance for your assistance with scheduling this service, as well as for the exceptional customer service I have received every time I have called directly with questions. Your outstanding customer service is greatly appreciated!”
N, VA

“ISS continues to provide a valuable service to us. Thank you again for allowing us to visit for the audit.”
M, PA

All services and communication received are very well done.”
A., PA

“I just wanted to send out a thank you and 2 thumbs up to you for helping us set up our last CO2 incubator. When your techs came in, they listened to my objectives and what we were experiencing with this unit and they went right to work. They were AMAZING and professional and pleasant. We now have a fully functioning clean unit and my faculty is thrilled. Thank you for your services.”
M., PA