July 2007— Integrated Service Solutions, Inc. Successfully Completes ISO 9001:2000 Triennial Assessment Audit by UL
LANSDALE, PENNSYLVANIA — Integrated Service Solutions, Inc. announced today that they have successfully passed ISO 9001:2000 Triennial Assessment Audit by UL. Every three years, all ISO registered companies must undergo and pass a complete audit of their Quality Management System in order to continue their registration.
Certification to the prestigious ISO 9001:2000 standard requires a comprehensive assessment and audit ensuring that the company maintains the proper procedures and processes for a complete quality system. Only after stringent third-party assessment can ISO registration be received. The ISO 9000 series standards are internationally recognized quality management system requirements developed by the International Organization for Standardization (ISO). These standards put great emphasis on quality commitment by top management and all employees. To ensure compliance, Underwriter’s Laboratories (UL) performed an on-site assessment of the Company’s documented procedures and survey its overall operations.
The successful completion of the Triennial Assessment Audit was due in large part to the ongoing and sustained efforts of the employees of Integrated Service Solutions, Inc. to continually improve the Quality Management System. Highlights of the audit include comments such as:
- Excellent records in all areas
- High levels of top management
- Customer satisfaction at 98%
- Low turnaround time for service provision
- Strong processes to control service provision and equipment calibration
About Integrated Service Solutions, Inc.
The largest independently owned services provider, Integrated Service Solutions, Inc. provides comprehensive service solutions across multiple technologies including:
- On-site Equipment Calibrations
- Metrology Laboratory Calibrations
- Preventive/Corrective maintenance
- Protocol Development and Implementation (IQ/OQ/PQ)
- Engineering, Project Management
- Training and Consulting Services
- Parts Procurement and much more
Integrated Service Solutions, Inc., founded in 1998, employs a staff of nearly 60 full-time employees including degreed engineers, chemists, trained field service technicians, operations, client relations, business development and customer service. The Company is conveniently located in the heart of pharmaceutical alley and within easy distance to Philadelphia, New York, New Jersey, Maryland and Delaware.
In the Spring of 2007, Integrated Service Solutions, Inc. relocated to a contemporary, company-owned facility. This 20,000 sq. ft. brick and glass structure is located within a ¼ mile of the Lansdale Interchange of the Pennsylvania Turnpike. The custom designed facility houses an environmentally controlled Metrology Laboratory outfitted with the very latest in sophisticated test and measurement devices, media-rich training and conference rooms, and custom-designed work areas for customer service, business development, and marketing and technical service departments.