ISS News, Articles & Events

Archive for Equipment Calibration

Expanding Capabilities to Calibrate Very Low Pressure Test Equipment

7250LP Fluke Low Pressure Controller Calibrator

February 1, 2015 — Integrated Service Solutions, Inc. (the “Company) announced today they expanded their capabilities to calibrate very low pressure test equipment. The company has invested in the Fluke Low Pressure Calibrator/Controller thereby expanding its capabilities to calibrate very low pressure sensors, transducers, mechanical gauges, portable calibrators and plug-in modules.

The Fluke has a unique quartz sensor, the most accurate pressure sensing technology available in a digital pressure calibrator. This device allows accuracies below 3 inches water column to be +- 0.00015 inches of reading.

“Adding this very low range capability to our Metrology lab now provides our customers with a capability of very high accuracy calibrations in pressure from tenths of an inch water column up to 15000psi. In addition, our labs hallmark of fast speed of response / turnaround time combined with lower calibration costs, will allow our customers to find a total service solution with our company” said Joe Uricchio, President and CEO.

Posted in: Company News, Equipment Calibration, Metrology Laboratory

Leave a Comment (0) →

Expanded Torque Calibration Services

Torque Calibration Services
August 1, 2014 — Integrated Service Solutions, Inc. (the “Company) announced today they have expanded their metrology lab calibration services for torque wrenches and screwdrivers.

Joseph Uricchio, President/CEO said, “feedback that we received from our customer base necessitated investing in equipment that would give us greater capabilities to calibrate a wider range of torque equipment.”

As an ISO 9001:2008 registered company with an A2LA 17025 accreditation to perform specific calibration tasks, the Company regularly provides their nationwide customer base with continuous quality improvements. As a result, Integrated Service Solutions made the investment in a laboratory grade instrument that calibrates torque equipment from 4 In. Lbs. up to 600 Ft. Lbs. It has an accuracy of +/- .25% of indicated value and is individually serialized with a matching certificate of calibration traceable to N.I.S.T.

All torque tools that are calibrated in our metrology lab are also visually inspected and cleaned before calibration. Electronic calibration documents include complete As Found and As Left data at no additional charge. In addition, any findings such as if the instrument had to be adjusted to pass calibration are noted in the comments section of the report. To complement the electronic documentation, all calibration stickers are bar coded. These durable, thermal printed labels eliminate human error, ensure data accuracy and are easy to read.

Posted in: Company News, Equipment Calibration, Metrology Laboratory

Leave a Comment (0) →

Successful completion of the ISO 9001:2008 surveillance audit

Integrated Service Solutions Building Spring 2014

May 1, 2014— Announcing today, the successful completion of the ISO 9001:2008 surveillance audit at Integrated Service Solutions, Inc. (the “Company”).

The audit, conducted by an independent registrar from the International Organization for Standardization (ISO) demonstrates that Integrated Service Solutions has a robust and mature quality management system. Key attributes of ISO focus on customer satisfaction and continuous improvement. These characteristics define the organizational structure of Integrated Service Solutions.

Joseph Uricchio, President/CEO said, “our commitment to service excellence is demonstrated by our annual ISO audits and it assures our customers that they receive the very best in quality and service from our company.”

Numerous infrastructure improvements were made in the past year to meet business challenges, enhance service to customers, improve operations and enhance communication with field personnel. Those include:

  • Launch of the Certificate Management System (CMS). This electronic database provides customers easy access to their calibration records via a password protected, encrypted web site.
  • Expansion of the field service team that includes an ISA Level III trained technician as well as developing a training program to mentor junior technicians.
  • Added additional departmental resources such as a Quality Assurance Manager, another customer service administrator and a software developer.
  • Reinvested in test equipment including the purchase of the SURETEST Torque Calibration system. This instrument expands the Company’s torque calibration capabilities for torque wrenches and screwdrivers.
  • Launched Live Chat on the Company web site for quicker, personalized customer service.
  • Developed a company Intranet as a means for immediate communication to all employees.

May marks the Company’s 16th year in business. This latest accomplishment of the annual ISO audit verifies the entire company is committed to service excellence.

Posted in: Company News, Equipment Calibration, Metrology Laboratory, Pipette Calibration

Leave a Comment (0) →

Torque Calibration Capabilities

Torque Calibration
April 1, 2014 — Announcing the SURETEST Torque Calibration system, a laboratory grade instrument, expanding the A2LA accredited torque calibration capabilities for torque wrenches and screwdrivers at Integrated Service Solutions, Inc.

Integrated Service Solutions, Inc. (the “Company), is an ISO 9001:2008 registered company with an A2LA 17025 accreditation to perform specific calibration tasks, the Company regularly provides their nationwide customer base with continuous quality improvements. As a result, Integrated Service Solutions made the investment in a laboratory grade instrument that calibrates torque equipment from 4 In. Lbs. up to 600 Ft. Lbs. It has an accuracy of +/- .25% of indicated value and is individually serialized with a matching certificate of calibration traceable to N.I.S.T.

Joseph Uricchio, President/CEO said, “increasing customer demand necessitated that we make the investment in equipment that allows us to calibrate a wider range of torque equipment.”Torque calibrations are performed either on-site or in the Company’s climate-controlled Metrology Lab by technicians with advanced knowledge and skill levels. All torque tools are inspected and cleaned before being calibrated.

Electronic calibration documents include complete As Found and As Left data at no additional charge. In addition, any findings such as if the instrument had to be adjusted to pass calibration are noted in the comments section of the report. To complement the electronic documentation, all calibration stickers are bar coded. These durable, thermal printed labels eliminate human error, ensure data accuracy and are easy to read.

Posted in: Company News, Equipment Calibration, Metrology Laboratory

Leave a Comment (0) →

GenCal II™ Certificate Management System Online

Certificate Management System - Integrated Service Solutions

February 3, 2014— Announcing the release of the GenCal II™ Certificate Management System website. This proprietary application was developed by the IT team at Integrated Service Solutions to provide our customers with easy access to their electronic calibration documents via our website.

Catherine Peetros, Director of Operations said, “All of the calibrations we perform are recorded electronically. And we wanted to provide our customers with quick access to their files. So our IT group designed an easy-to-use interface and a centralized, searchable database to store, view and retrieve electronic certificates.”

To ensure the integrity of the data, the platform uses multiple layers of security such as; Secure Socket Layer (SSL) encryption, password protection, a company-owned and managed firewall and other state of the art technologies. Customers request login credentials and all logins and downloads are recorded with a timestamp, user id and IP address.

“Providing our client base with a well organized document management system, ensures that they have ready access to all of their electronic documents in the event of an FDA or client audit and helps reduce administrative overhead for them,” added Peetros.

Integrated Service Solutions, Inc. has been a pioneer in the use of electronic calibration reports and bar coded labels as part of their comprehensive equipment calibration and maintenance program. The company’s electronic documents and e-signatures, introduced more than eight years ago, are 21 CFR 11 Compliant. This compliance is part of the FDA Code of Regulations which defines criteria to ensure that electronic records are trustworthy and reliable.

For more information about the GenCal II Certificate Management System, please email customerservice@integratedservicesolutions.com or click here http://integratedservicesolutions.com/contact/gencal-ii-certificate-management-system-cms/.

About Integrated Service Solutions, Inc.
Integrated Service Solutions, Inc. is a single source service provider providing customers with a
full-range of test equipment and instrument services to meet the needs of regulated industries across the U.S.

Privately-owned, ISO 9001:2008 registered and ISO/IEC 17025 accredited, the company, founded in 1998, specializes in providing equipment calibration and preventive maintenance services to more than 525 regulated businesses across multiple technologies including:

  • On-site Equipment and Pipette Calibrations
  • Metrology Laboratory Calibrations
  • Equipment Preventive and Corrective maintenance
  • Certifications for biosafety cabinets, hoods and cleanrooms
  • Analytical Services for HPLC, GC, and Dissolution
  • Compliance & Validation Services (IQ/OQ/PQ)
  • Project Management
  • Technical Staffing, Training and Quality Engineering Consulting Services

For more information on the company’s achievements and experience, services provided and key leadership, please visit the web site at: http://www.integratedservicesolutions.com

Posted in: Blog, Company News, Equipment Calibration

Leave a Comment (0) →

Announcing New Hires for 2014

Integrated Service Solutions Corporate Building - WINTER2
January 6, 2014— Integrated Service Solutions, Inc. announced today that Angela Fitzgerald and Jericke Adarayan have joined the company.

The appointment of Angela expands the customer service team to seven support administrators and the addition of Jericke to the IT group strengthens their resources to a total of four.

Joseph Uricchio, President/CEO said, “Jericke’s wealth of experience in software development and Angela’s industry experience make them key additions to our company. We view these hires along with the expansion of our analytical team in the fourth quarter of 2013, as a commitment to being a leader in the service industry. We have many innovative software developments and the expansion of our customer base led us to look for individuals who fit with our commitment to quality and exceptional service. I’m confident in their abilities and know they will help us to continue to provide our clients with high quality solutions.”

About Integrated Service Solutions, Inc.
Integrated Service Solutions, Inc. is a single source service provider providing their customers with a full-range of services to meet the needs of regulated industries across the U.S.

Privately-owned, ISO 9001:2008 registered and ISO/IEC 17025 accredited , the company, founded in 1998, specializes in providing equipment services to more than 525 regulated businesses across multiple technologies including:

  • On-site Equipment and Pipette Calibrations
  • Metrology Laboratory Calibrations
  • Equipment Preventive and Corrective maintenance
  • Certifications for biosafety cabinets, hoods and cleanrooms
  • Analytical Services for HPLC, GC, and Dissolution
  • Compliance & Validation Services (IQ/OQ/PQ)
  • Project Management
  • Technical Staffing, Training and Quality Engineering Consulting Services

For more information on the company’s achievements and experience, services provided and key leadership can be found at: http://www.integratedservicesolutions.com

Posted in: Blog, Company News, Equipment Calibration

Leave a Comment (0) →

Holiday Wishes

Integrated Service Solutions Corporate Building - WINTER2

December 13, 2013— The end of one year and the beginning of a New Year is a time to reflect and to be excited about the future.

Integrated Service Solutions has had a lot to celebrate in 2013.
  • Reached a milestone; 15 years in business
  • Expanded our A2LA scope of accreditation for the Metrology Lab
  • Renewed our ISO 9001:2008 registration
  • Recruited a talented Director of Analytical Services and a Supervisor of Emerging Markets to augment our team of analytical specialists
  • Hired a gifted ISA Level III technician who has brought in depth experience as well as outstanding customer service skills to our service team
  • Developed a junior technician training program
  • Designed encrypted sites where customers can view and download their electronic calibration reports
  • Instituted an employee recognition and rewards program
  • Launched a new web site with live chat
  • Welcomed a record number of customer visits, tours and audits at our facility
Plus, we have a lot to be thankful for:
  • Renewed a solid base of customers’, many who have been with us since the beginning in 1998
  • Welcomed 118 new customers YTD
  • Enjoyed a consistent customer satisfaction rating of >98%
  • Celebrated with wonderful and dedicated employees; of which more than 20% have been with the company more than 5 years. Plus some in senior management who have been part of the company’s growth for ten years or more. See some pictures below.

So, we’d like to extend a huge thank you to everyone we’ve met along the way; to all of you who place your trust and confidence in our company; and to each employee whose contributions make us shine. We extend best holiday wishes and a happy and prosperous New Year!

P.S. Be sure to check back in January, as we have exciting new announcements to share for the New Year.

 

Posted in: Blog, Company News, Equipment Calibration, Metrology Laboratory, Pipette Calibration

Leave a Comment (0) →