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Archive for Metrology Laboratory

Expanding Capabilities to Calibrate Very Low Pressure Test Equipment

7250LP Fluke Low Pressure Controller Calibrator

February 1, 2015 — Integrated Service Solutions, Inc. (the “Company) announced today they expanded their capabilities to calibrate very low pressure test equipment. The company has invested in the Fluke Low Pressure Calibrator/Controller thereby expanding its capabilities to calibrate very low pressure sensors, transducers, mechanical gauges, portable calibrators and plug-in modules.

The Fluke has a unique quartz sensor, the most accurate pressure sensing technology available in a digital pressure calibrator. This device allows accuracies below 3 inches water column to be +- 0.00015 inches of reading.

“Adding this very low range capability to our Metrology lab now provides our customers with a capability of very high accuracy calibrations in pressure from tenths of an inch water column up to 15000psi. In addition, our labs hallmark of fast speed of response / turnaround time combined with lower calibration costs, will allow our customers to find a total service solution with our company” said Joe Uricchio, President and CEO.

Posted in: Company News, Equipment Calibration, Metrology Laboratory

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Expanding A2LA 17025 Accredited Scope to Include Balance and Scale Field Calibrations

January 27, 2015— Integrated Service Solutions, Inc. (the “Company) announced today they have received approval to expand their A2LA 17025 scope of accreditation to calibrate balances and scales on-site at customer locations.

“Expanding our scope of accreditation to provide A2LA 17025 accredited balance calibrations in the field was in direct response to our growing customer base,” said Joe Uricchio, President and CEO. “Having this capability demonstrates our technical competence and provides our clients with a clear differentiator in their service provider.”

A2LA (American Association for Laboratory Testing) is an internationally recognized accreditation body. Integrated Service Solutions, Inc. first earned their accreditation status in July 2007. Every year since then, the Company has implemented improvements via training and additional test equipment enabling it to produce accurate and repeatable calibration results.

This current expansion of their scope is a demonstrated commitment of the Company’s commitment to the regulatory requirements of their customers.

Posted in: Company News, Metrology Laboratory

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Expanded Torque Calibration Services

Torque Calibration Services
August 1, 2014 — Integrated Service Solutions, Inc. (the “Company) announced today they have expanded their metrology lab calibration services for torque wrenches and screwdrivers.

Joseph Uricchio, President/CEO said, “feedback that we received from our customer base necessitated investing in equipment that would give us greater capabilities to calibrate a wider range of torque equipment.”

As an ISO 9001:2008 registered company with an A2LA 17025 accreditation to perform specific calibration tasks, the Company regularly provides their nationwide customer base with continuous quality improvements. As a result, Integrated Service Solutions made the investment in a laboratory grade instrument that calibrates torque equipment from 4 In. Lbs. up to 600 Ft. Lbs. It has an accuracy of +/- .25% of indicated value and is individually serialized with a matching certificate of calibration traceable to N.I.S.T.

All torque tools that are calibrated in our metrology lab are also visually inspected and cleaned before calibration. Electronic calibration documents include complete As Found and As Left data at no additional charge. In addition, any findings such as if the instrument had to be adjusted to pass calibration are noted in the comments section of the report. To complement the electronic documentation, all calibration stickers are bar coded. These durable, thermal printed labels eliminate human error, ensure data accuracy and are easy to read.

Posted in: Company News, Equipment Calibration, Metrology Laboratory

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Announcing several promotions within the organization.

Integrated Service Solutions, Inc.

July 1, 2014 – Integrated Service Solutions, Inc. announced today several promotions within the organization.

Joseph Taylor has been promoted to Manager, Metrology Lab; Roberto Rodriguez has been promoted to Supervisor, Process Instrumentation ISA Level III; Daniel Wise has been promoted to Field Services Specialist, Senior.

“Joe, Roberto and Dan demonstrate a commitment in service and quality that enable us to meet the needs of our customers quickly and efficiently,” commented Joseph Uricchio, President and CEO. “They each represent significant growth areas of our company and help us to navigate the complexities of regulated businesses. “

Joe Taylor joined the company in 2012. Prior to joining Integrated Service Solutions, Inc., Joe managed the day-to-day operations of a regional Metrology lab for a national company. His responsibilities included organizing the technical staff, scheduling and providing technical support. His promotion to Manager, Metrology Lab entails being the SME (subject matter expert) on test equipment calibrations, prioritizing and assigning resources and acting as the liaison for customer audits. Joe holds a Bachelor’s Degree, Management from Saint Joseph’s University.

Roberto Rodriguez joined Integrated Service Solutions, Inc. in 2013 and quickly embraced the role of mentoring and training junior field service technicians. Roberto’s background includes working for a global health-care company as a Senior Calibration Engineer where he was responsible for calibrating and servicing a wide variety of process control instrumentation. During his time there he gained increasing levels of experience and received certification as an ISA Level III Certified Control Systems Technician. In his newly expanded role, Roberto will be responsible for providing in-depth training on test equipment and instrumentation to field service technicians. He will work closely with other senior management to ensure the development of training curriculum.

Daniel Wise joined the company in 2009 as Field Services Specialist, Jr. His background includes an apprenticeship at a Philadelphia refinery where he learned installation and repair of large pipe mechanical systems. Throughout his professional career, he has taken on increasing roles of responsibility. With his promotion, Dan will become an integral part of the field service team by applying his analytical training and metrology background in support of larger customer contracts that require the ability to deliver varying degrees of technical expertise. Dan holds a Bachelor of Science, Chemistry, Biology from West Chester University.

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Successful completion of the ISO 9001:2008 surveillance audit

Integrated Service Solutions Building Spring 2014

May 1, 2014— Announcing today, the successful completion of the ISO 9001:2008 surveillance audit at Integrated Service Solutions, Inc. (the “Company”).

The audit, conducted by an independent registrar from the International Organization for Standardization (ISO) demonstrates that Integrated Service Solutions has a robust and mature quality management system. Key attributes of ISO focus on customer satisfaction and continuous improvement. These characteristics define the organizational structure of Integrated Service Solutions.

Joseph Uricchio, President/CEO said, “our commitment to service excellence is demonstrated by our annual ISO audits and it assures our customers that they receive the very best in quality and service from our company.”

Numerous infrastructure improvements were made in the past year to meet business challenges, enhance service to customers, improve operations and enhance communication with field personnel. Those include:

  • Launch of the Certificate Management System (CMS). This electronic database provides customers easy access to their calibration records via a password protected, encrypted web site.
  • Expansion of the field service team that includes an ISA Level III trained technician as well as developing a training program to mentor junior technicians.
  • Added additional departmental resources such as a Quality Assurance Manager, another customer service administrator and a software developer.
  • Reinvested in test equipment including the purchase of the SURETEST Torque Calibration system. This instrument expands the Company’s torque calibration capabilities for torque wrenches and screwdrivers.
  • Launched Live Chat on the Company web site for quicker, personalized customer service.
  • Developed a company Intranet as a means for immediate communication to all employees.

May marks the Company’s 16th year in business. This latest accomplishment of the annual ISO audit verifies the entire company is committed to service excellence.

Posted in: Company News, Equipment Calibration, Metrology Laboratory, Pipette Calibration

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Torque Calibration Capabilities

Torque Calibration
April 1, 2014 — Announcing the SURETEST Torque Calibration system, a laboratory grade instrument, expanding the A2LA accredited torque calibration capabilities for torque wrenches and screwdrivers at Integrated Service Solutions, Inc.

Integrated Service Solutions, Inc. (the “Company), is an ISO 9001:2008 registered company with an A2LA 17025 accreditation to perform specific calibration tasks, the Company regularly provides their nationwide customer base with continuous quality improvements. As a result, Integrated Service Solutions made the investment in a laboratory grade instrument that calibrates torque equipment from 4 In. Lbs. up to 600 Ft. Lbs. It has an accuracy of +/- .25% of indicated value and is individually serialized with a matching certificate of calibration traceable to N.I.S.T.

Joseph Uricchio, President/CEO said, “increasing customer demand necessitated that we make the investment in equipment that allows us to calibrate a wider range of torque equipment.”Torque calibrations are performed either on-site or in the Company’s climate-controlled Metrology Lab by technicians with advanced knowledge and skill levels. All torque tools are inspected and cleaned before being calibrated.

Electronic calibration documents include complete As Found and As Left data at no additional charge. In addition, any findings such as if the instrument had to be adjusted to pass calibration are noted in the comments section of the report. To complement the electronic documentation, all calibration stickers are bar coded. These durable, thermal printed labels eliminate human error, ensure data accuracy and are easy to read.

Posted in: Company News, Equipment Calibration, Metrology Laboratory

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Holiday Wishes

Integrated Service Solutions Corporate Building - WINTER2

December 13, 2013— The end of one year and the beginning of a New Year is a time to reflect and to be excited about the future.

Integrated Service Solutions has had a lot to celebrate in 2013.
  • Reached a milestone; 15 years in business
  • Expanded our A2LA scope of accreditation for the Metrology Lab
  • Renewed our ISO 9001:2008 registration
  • Recruited a talented Director of Analytical Services and a Supervisor of Emerging Markets to augment our team of analytical specialists
  • Hired a gifted ISA Level III technician who has brought in depth experience as well as outstanding customer service skills to our service team
  • Developed a junior technician training program
  • Designed encrypted sites where customers can view and download their electronic calibration reports
  • Instituted an employee recognition and rewards program
  • Launched a new web site with live chat
  • Welcomed a record number of customer visits, tours and audits at our facility
Plus, we have a lot to be thankful for:
  • Renewed a solid base of customers’, many who have been with us since the beginning in 1998
  • Welcomed 118 new customers YTD
  • Enjoyed a consistent customer satisfaction rating of >98%
  • Celebrated with wonderful and dedicated employees; of which more than 20% have been with the company more than 5 years. Plus some in senior management who have been part of the company’s growth for ten years or more. See some pictures below.

So, we’d like to extend a huge thank you to everyone we’ve met along the way; to all of you who place your trust and confidence in our company; and to each employee whose contributions make us shine. We extend best holiday wishes and a happy and prosperous New Year!

P.S. Be sure to check back in January, as we have exciting new announcements to share for the New Year.

 

Posted in: Blog, Company News, Equipment Calibration, Metrology Laboratory, Pipette Calibration

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